Privacy Policy

Independent Ombuds Services has created this privacy policy statement (the “Privacy Policy”) in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering, use and dissemination practices for this Web site (the “Web site”). By using or accessing this Web site, you signify your assent to our Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE WEB SITE.

Personal and Non-Personal Information: When using the Web site, in order to utilize some of the services such as email alerts and updates, you may be asked to provide, or you may chose to provide, certain personally identifiable information about yourself such as your name and email address (“Personal Information”). Independent Ombuds Services has no intention of collecting Personal Information from children under the age of 13 years old. In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, search queries, impressions and other data, and may aggregate such information in a manner which does not identify any individual (“Aggregate Information”).

Information Usage: When a user sends an email message to us, such user indicates an interest in mediator services and Personal Information may be used for the purposes of communicating with such user. By providing Personal Information on the Web site, you consent to receive information and updates on our services. Independent Ombuds Services will not sell or rent any Personal Information to any third party. Except as required by law, specifically authorized by you or in connection with the maintenance and operation of this Web site, Independent Ombuds Services will not share Personal Information with any third party.

We may use Aggregate Information to improve and enhance your experience on the Web site and for our research activities. For example, we may share Aggregate Information with unaffiliated third parties in an aggregate, anonymous form, which means that the shared information will not contain nor be linked to any Personal Information.

At anytime you may request to have your information deleted from our records by sending a request to privacy@independentombuds.com.

Changes to policy; Opt-Out Process: We reserve the right, at our discretion, to change, modify, add, of verwyder gedeeltes van hierdie Privaatheidsbeleid eniger tyd deur te plaas sulke veranderinge hier. Indien te eniger tyd in die toekoms te beplan ons om persoonlike inligting gebruik op 'n manier wat verskil van hierdie Privaatheidsbeleid, Ons sal insgelyks sodanige veranderings plaas hier en gee jou die geleentheid om te kies uit van sulke uiteenlopende gebruike by voorbaat. Jou volgehoue ​​gebruik van ons webwerf na die plasing van enige veranderinge aan hierdie Privaatheidsbeleid beteken dat jy sulke veranderinge te aanvaar.

koekies: “koekies” is stukkies inligting wat kan op jou rekenaar deur 'n webwerf vir die doel van die fasilitering en die verbetering van jou kommunikasie en interaksie met dié webwerf geplaas word. Baie webwerwe gebruik koekies vir hierdie doeleindes. We may use cookies to customize your visit to the Web site and for other purposes to make your visit more convenient or to enable us to enhance our service. You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Web site, but it may interfere with some of its functionality. We do not use cookies to retrieve Personal Information from your computer, or use cookies to retrieve other information from your computer for purposes that are unrelated to the Web site or your interaction with the Web site.

Clickstream: As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a web site’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Web site. We may use clickstream data as a form of Aggregate Information to anonymously determine how much time visitors spend on each page of our Web site, how visitors navigate throughout the Web site and how we may tailor our web pages to better meet the needs of visitors. This information will only be used to improve our Web site. Any collection or use of clickstream data will be anonymous and aggregate, and will not contain any Personal Information.

Security: Die veiligheid van jou persoonlike inligting is baie belangrik vir ons. Ons poog om voorsiening te maak vir die veilige oordrag van jou inligting vanaf jou rekenaar na ons bedieners deur gebruik te maak van enkripsie sagteware. Ons het in die plek fisiese sit, elektroniese, en bestuurs- prosedures om die inligting wat ons versamel beveilig, egter, as gevolg van die inherente oop aard van die Internet, Ons kan nie waarborg dat die kommunikasie tussen jou en Onafhanklike Ombuds Dienste, en Onafhanklike Ombuds Services en jy, sal vry wees van ongemagtigde toegang deur derde partye soos hackers wees en jou gebruik van die webwerf toon jou aanname van hierdie risiko. Slegs daardie werknemers wat toegang tot jou inligting ten einde nodig het om hul pligte uit te voer is toegelaat om toegang tot jou persoonlike inligting.

Web site Terms and Conditions: Use of this Web site is governed by the provisions contained in the Terms and Conditions. Your use, or access, of the Web site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MAY NOT ACCESS OR OTHERWISE USE THE WEB SITE.

Contact: For questions or concerns relating to privacy, we can be contacted at: privacy@independentombuds.com.